Kelsey Family CIC, Founded 2022 and raised over 120k to provide family-based recovery services to those affected by substance misuse disorder.
The Kelsey Family approach us in need of a platform that’s capable of creating awareness, sharing a story, trust and most importantly a streamlined process of getting in touch and getting help.
This came down to a single page website that was capable of getting all this information across in small doses and clear navigation so people or families could find the help they needed. To support the delivery of the new website, we forged a ‘Introducing Kelsey Family CIC. With a full content day planned to have multiple video outcomes that can be used to spread awareness. In unison with the content we handed over a posting strategy and template that can be used and recycled for unlimited content.
- Founded in 2022
- 302 Activities Delivered
- Raised £120k

Steph Kelsey
CEO
“Omni was everything that we needed. The support they provided and clear communication made sure that we’re getting exactly what we want. Extremely talented team that we’re able to turn our needs into creative realities.”

Martin Kent
CEO – Brick Makeover
“Choosing Omni Group was hands down the best move for our business and we are continuing to achieve success and grow even further with their help!”

Martin Kent
CEO – Brick Makeover
“Choosing Omni Group was hands down the best move for our business and we are continuing to achieve success and grow even further with their help!”
KELSEY FAMILY’s
Journey with Omni
Introduction and Discovery
It started with a phone call getting to know what Kelsey Family was looking for. Having done some research before hand, we could see a direction that they were looking to take. We then listened and learnt about what problems they’re facing and everything they do from a business stand point.
Proposal
Having a conversation first gave us the opportunity to look into the problems and services that they were facing. We then presented our solution that we saw was best fit.
Website Development
Building on this strong foundation, we turned our attention to the website redesign. Through brainstorming sessions and wireframing, we developed a user-friendly interface that showcased Hash AI’s value proposition. Our talented designers then brought this vision to life, creating visually stunning assets that complemented the brand’s aesthetic.
Creative Content
The team put together well constructed storyboards and animatics. We ran through all the process with the clients to make sure they were comfortable and happy with the plan. Following this we filmed, directed, shot, edited and delivered.
THE RESULTS
Key Outcomes







BY OMNI’s STRATEGY
Deliverable Achievements
Recognise Branding
Pin pointed official branding through colour and typography.
Website
Provided a reliable get help quick website design.
Video Content
Directed, shot and edited an introduction video.
Social Media Content
Shot and edited consumable relatable reels for socials.
Post Strategy
Provided a visual template and post strategy for socials.
Link Avenues
Designated donation and voluntary work sections.
CHALLENGES
Key solutions to the challenges
As a charity working with individuals facing various life challenges, we understood the importance of
providing accessible and non-threatening avenues for contact.
Anonymity
As a charity working with individuals facing various life challenges, we understood the importance of providing accessible and non-threatening avenues for contact.
Multiple Avenues
Recognizing that individuals may have different reasons for contacting Kelsey Family, we provided navigation options for seeking help, donating, and volunteering.
Content Day
To prioritise the protection of those in recovery, we filmed a demonstration video featuring volunteers and the Kelsey Family team to showcase a typical day of their work.
Social Media Templates
To prioritise the protection of those in recovery, we filmed a demonstration video featuring volunteers and the Kelsey Family team to showcase a typical day of their work.
Results
The collaborative effort between Kelsey Family and Omni resulted in a successful project. We effectively organised
the content into a single-page format, ensuring a clear and focused user experience. The team focused on
minimising content and visuals to maximise the connecting between Kelsey Family and the users. It was such a
pleasure working on this project and we hope all the best for Kelsey Family.
GET IN TOUCH
Talk to our experts
FAQ
Questions you may ask, answered
We work with a diverse range of industries. Whilst we work with any industry, our specialities include; hospitality, technology, healthcare, retail, finance, and automotive. Our adaptable approach allows us to tailor our services to meet the unique needs of each client.
Getting a quote is easy! Simply visit our contact page and fill out the inquiry form. We’ll schedule a free consultation to discuss your project and provide a personalised quote.
We prioritise clear and consistent communication. You’ll have a dedicated point of contact who will keep you informed throughout the project. We also provide regular progress updates and are always available to answer your questions.
Our core values are creativity, innovation, integrity, and communication. These values guide our work and ensure we deliver exceptional results for our clients.
We have been helping businesses achieve their goals for over 10 years, with our team having experience for over 40 years. Our experience and expertise allow us to provide effective and reliable solutions.
Yes, we offer free consultations, plus a no-obligation quote, to discuss your project needs and determine how we can help you achieve your goals.
We are based in Nottingham, UK. We also serve clients remotely, so location is never a barrier to working with us.
We differentiate ourselves through our personalised service, comprehensive suite of services, and extensive experience across multiple industries and specialities. We focus on building long-term partnerships with our clients and delivering measurable results.
Yes, you can view our success stories online. We are proud of our work and happy to share examples of our successful projects.
We’re always looking for talented individuals to join our team. Please visit our LinkedIn page https://uk.linkedin.com/company/by-omni-group to view current openings and submit your application.